(610) 841-9090 603 W. Linden Street Allentown, PA 18101 info@allentownparking.com
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FAQs

FAQs 2018-05-15T10:57:34+00:00

This post was last updated on May 15th, 2018 at 10:57 am

General Information

Where is the Allentown Parking Authority Office located?
The Allentown Parking Authority main office is located at 603 W. Linden Street.

What are the office hours for the Allentown Parking Authority?
Office hours are Monday, Wednesday and Thursday from 8:00 am to 4:30 pm. Tuesday 8 am to 6 pm, Friday: 7 am to 4:30 pm.

What hours does the Allentown Parking Authority have officers patrolling?
The Allentown Parking Authority generally enforces parking Monday through Saturday from 8 am through 10 pm city wide, although enforcement is not limited to those hours. To have an illegally parked vehicle ticketed anytime, call the Communication Center at (610) 437-7751.

What methods of payment does the APA accept?
The APA accepts cash, checks, money orders, MasterCard, Visa or Discover charge cards. You may call us to make a charge card payment over the phone or make a payment online. Please note online payments have a service fee.

Can I make payments after Allentown Parking Authority business hours?
All payments may be made through the mail, online ticket payments here or may be deposited in the Night Drop slot located outside our office at 603 W. Linden Street. Payments deposited in the Night Drop slot go into a secure area and are retrieved daily. Cash should NOT be placed in the drop box. Payments made after hours in the drop box will be credited for the previous day.

Street Cleaning

When is street cleaning done in the city?
Beginning on December 1st, 2006, street cleaning will be done in Allentown on a year round basis in most parts of the city. If unsure about a specific area, check the signs on that block.

Is street cleaning done during inclement weather?
Yes, street cleaning is done in many weather conditions. In fact, when it is raining the street cleaner uses rainwater to pick up debris, rather than using city water. During the winter, street cleaning routes are followed to remove snow, etc.

What is a repeat offender?
A second violation of street cleaning within a 30-day period results in a ‘repeat offender’ designation. The subsequent offense(s) will incur additional penalties.

If a person has a disabled person license plate or placard, do they still need to move their vehicle for street cleaning?
Yes, no vehicles are exempt for street cleaning. 

Residential Parking Permits

How can I avoid getting parking tickets where I live?
If you live in City of Allentown, you may be able to purchase a Residential Parking Permit (RPP) for your zone. The RPP allows residents to park in their zone without having to put money in the meter or move for an hourly restriction. Please note that vehicles must still park legally and be moved from street cleaning routes.

How much does a residential parking permit cost?
Residential Parking Permits cost $25.00 for the first year, $20.00 a year for renewals.

How do I get a residential parking permit?
You can either mail or bring the Vehicle Registration along with your Drivers License to the Allentown Parking Authority office, located at 603 W. Linden Street, Allentown, PA. Office hours are Monday, Wednesday and Thursday from 8:00 am to 4:30 pm, Tuesday 8:00 am to 6:00 pm and Friday 7:00 am to 4:30 pm.

Can guests staying at my home get a visitors permit to park?
People who are temporarily staying with residents in a Residential Parking Permit zone may purchase a Visitors Permit, which works the same way as the yearly Residential Parking Permit. Each Visitors Permit is valid for 2 weeks and costs $2.00. There will be two (2) Visitors Permits issued per vehicle, for a total period of four (4) weeks. To obtain a Visitors Permit, mail or bring the registration of the vehicle you wish to register as a guest.

Ticketing & Enforcement

How do I report illegally parked vehicles?
All citizen complaints must be called into the Communication Center at (610) 437-7751 (24 hours a day), this applies to vehicles on the street or on private property.

How do I park correctly at a meter?
Click here for detailed instructions on how to correctly park at a meter.

I received a parking ticket but lost it. How can I find out how much the fine is?
To check whether your vehicle received a ticket please call the authority’s Customer Service Department at 610-841-9090. The staff can check for a missing ticket by searching the license plate number that you provide.

Can I check to see if there are any parking tickets issued to my vehicle?
You may contact our Customer Service Department in person or by phone and our staff can assist you. To ensure the privacy of our customers citation information that is given by our staff without proof of vehicle ownership will be limited.

I received a parking ticket and feel it is not correct. How can I contest this ticket?
You may contact our office by phone, letter, or email (click here) to file a complaint regarding the citation. To prevent the fine penalty from increasing, the ticket will be placed on administrative hold while the authority investigates the complaint. Once the investigation is complete the authority will send a letter to the individual who initiated the complaint advising them of the outcome.

What happens if I do not agree with the decision?
If you are the registered owner of the vehicle you may contact our office to file an appeal and have the case heard in front of a district magistrate. Please note, proof of vehicle ownership is required to have a citation transferred to court. Once proof of ownership is satisfied, the authority will request the transfer of the citation and all related documents. If the appeal is not in the plaintiff’s favor, all court costs and fines that are due will be the plaintiff’s responsibility. Please note that court costs and fines that may be due could total $50.50 or more per ticket.

My parking ticket indicates that the fine increases after ten days and again after twenty days; is that working days or calendar days?
Ticket fines increase after ten CALENDAR days and then again after twenty CALENDAR days. If the tenth or twentieth day falls on a Saturday, Sunday or Holiday, your ticket is due on the next business day.

How can I get extra enforcement in my area?
Call the Allentown Parking Authority office at (610) 841-9090 to request to have your neighborhood patrolled on a regular basis. Also, any time you see an illegally parked vehicle, you should call the Communication Center, non-emergency number at (610) 437-7751.

What hours are parking meters enforced?
Parking meters are enforced Monday through Saturday from 8:00 am to 9:00 pm on Hamilton St from 4th St to 10th St, and on the unit blocks north and south of Hamilton St from 4th to 10th St. Meters in all other locations are enforced Monday through Saturday from 8 am to 6 pm. The rate is $1.00 per hour, except on Hamilton Street from 4th – 10th and the unit blocks north and south where the rate is $2.00 per hour.

What holidays are exempt from meter enforcement?
Parking meters are not enforced on the following holidays: New Years Day, Martin Luther King’s Birthday, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas, Day after Christmas, New Years Eve.

Contractors Parking Permits for On-Street

How can contractors or construction workers avoid getting parking tickets while working in the downtown area?
Off-Street Parking: The Allentown Parking Authority has several off-street parking lots available for daily parking in the downtown area. We strongly recommend parking in them if at all possible.

On-Street Parking: Several different types of on-street parking permits are available for construction, renovation, etc. work. Parking Meter Permits are available for $10 – $26 per day per meter or $200 or $250 per month per meter. If contractors are working in areas where there is a 1, 2 or 3 hour time limit in place, or certain other parking restrictions, a “Special Services” parking permit may be available. There is no fee for “Special Service” permits. To obtain a parking permit, come into the APA office with the location of parking and the make of vehicle(s) and the license plate number(s).

What if I need meters removed in an area where I am working?
There is a one time charge of $25 PER meter to remove it. If you require that the pole also be removed, there is an additional one time charge of $15 per pole. The fee includes reinstallation.

What if I just need the spaces “revered” and open so no one can park there, including my vehicles?
Parking Meter Permits will be authorized only in appropriate areas. Signs must be purchased and posted in a timely manner and lost meter revenue must be remitted to APA.

On-Street Handicap Parking Spaces

How can I get a designated handicap parking space by my home?
The Allentown Parking Authority has the applications for Handicap parking spaces at their office. You may either stop in and pick one up, call and one will be mailed, or download the application. After the application is completed, return it to the Allentown Parking Authority. There is no fee involved.

Juror Parking

As a Lehigh County juror, where do I park?
Free parking is provided at the Transportation Deck (ATC) located on the northwest corner of North 6th and Linden Streets. Access to the deck is available from North 6th Street. Vehicle clearance is 7’2″

If you have a qualified disability or a vehicle higher than 7’2″, please call the court administrator’s office (610) 782-3014 for parking instructions.

Off-Street Parking

Where can I park while at work downtown?
We recommend parking at one of the many conveniently located parking lots downtown, many of which are owned or managed by the Allentown Parking Authority. Please call the office at (610) 841-9090 for availability and rates.

Where can I park to shop or go to an appointment in downtown Allentown?
The Allentown Parking Authority has several parking lots in downtown Allentown where you may park your car and pay for the time used when you leave. Go to the parking map or call (610) 841-9090 for the location closest to where you need to be.

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